- 50+
- Languages Supported
- 90%
- Customer Satisfaction Increase
- 2X
- Higher Conversion Rate
The challenge
A specialty retailer expanding across ASEAN could not staff native speakers for every store and chat channel. Cart abandonment spiked whenever shoppers hit a language wall.
What we built
We deployed a real-time multilingual assistant — in-store kiosk, web, and WhatsApp — grounded in the live catalog and return policy, with associate takeover when a sale is on the line.
Let's build what's next
Ready to Implement AI in Your Business?
Let's turn your ideas into real-world solutions. Talk to our team today and discover what's possible with ABI Tech.
Bolder
Smarter
Together